Proactive Reputation Management

Call before
they review.

GuestFirst reaches your guests within 24 hours of checkout. Happy guests go straight to Google. Unhappy ones get resolved before they post.

Start Your 30-Day Pilot See How it Works

By the team behind ReviewBoostPro  ·  Trusted by Marriott, Hyatt & Accor in the US

Our US platform ReviewBoostPro already serves

Marriott
Hyatt
Accor
Wyndham
Best Western
Choice Hotels

Your reputation is being decided right now.

While you're reading this, guests who just left are writing reviews — or not writing them.

94%

of guests read online reviews before choosing a hotel, restaurant, or diagnostic lab

1 in 3

unhappy guests post a public 1-star review — without ever telling you directly

+9%

revenue increase for every half-star improvement in your Google rating

How GuestFirst Works

We reach your guests before they write a review. That changes everything.

1
Guest Checks Out
Our system is notified within minutes of checkout, end of visit, or report delivery.
2
We Reach Out Within 24h
GuestFirst's proprietary outreach system connects with your guest at the right moment.
3
We Listen First
"How was your stay? Is there anything we could have done better?"
4
Smart Outcome
Happy guests guided to Google review. Issues resolved privately before going public.
Our Approach

We combine AI, human intelligence, and our vast tested-and-proven experience to achieve these results — a proprietary approach developed through real-world success across the US and now India.

Smart Outcome Routing

Every conversation drives the right result.

Happy Guest
"I had a wonderful experience!"
→ We send them directly to Google
✓  One-click Google or Practo review link sent
✓  WhatsApp thank-you with review link
✓  Guest feels valued — loyalty grows
📞
↙   ↘
Unhappy Guest
"There were a few issues..."
→ We handle it before it goes public
✓  Issue escalated to your team immediately
✓  Property resolves directly with the guest
✓  Bad review prevented. Relationship saved.

Built for Three Verticals

Each industry has a different trigger — we've tailored the approach for all three.

🏨

Hotels

From boutique properties to large business hotels

Outreach trigger Within 24h of guest checkout
  • Google rating dashboard + 90-day trend
  • Post-stay follow-up via our proprietary system
  • Issue escalation to GM with action tracking
  • AI-drafted review responses (Claude)
  • Multi-property support for chains
From ₹3,600/month
🍽️

Restaurants

Standalone outlets to multi-location chains

Outreach trigger After dining visit or reservation
  • QR code at table captures walk-in contact details
  • Reservation guests (Dineout, EazyDiner) called directly
  • Google + Zomato rating tracking
  • AI-drafted review responses
  • Issue escalation to manager before Zomato review
From ₹2,499/month
🧪

Diagnostic Labs & Scan Centres

From standalone labs to Prima, Medall-scale chains

Outreach trigger After report delivery — walk-in, home collection, or online booking
  • Patient contact always available — zero extra steps for staff
  • Google + Practo rating tracking
  • LIS / LIMS integration or CSV upload
  • Complaint interception before Practo post
  • Branch-level reporting for chains
From ₹2,999/month

You See Everything. In One Place.

Live Google & Practo rating, every call outcome, every review — on your GuestFirst dashboard.

GuestFirst
The Leela Palms, Bangalore ▾
4.6 ★
Google Rating · +0.4 since start
61
Reviews Generated This Month
23
Complaints Intercepted
84
Calls Made · 78% Connect Rate
Google Rating — 90 Day Trend
Month 1
4.2
Month 2
4.4
Month 3
4.6
What to Expect

Here's what the numbers look like after 30 days.

Based on results from our US platform ReviewBoostPro across hotels, restaurants, and diagnostic labs.

+0.4★
Average Google rating lift
Properties typically see a measurable improvement in their Google rating within the first 30 days of going live.
Across hotel and restaurant properties on ReviewBoostPro US
60+
New reviews generated
Happy guests who would never have reviewed on their own are guided to Google or Practo — turning silent satisfaction into public proof.
Average for a mid-size property in month one
~20
Complaints intercepted privately
Unhappy guests who were heading to post a 1-star review were instead heard, resolved, and retained — before anything went public.
Average per month across active properties
Limited spots · India launch

We're onboarding our first 10 India partners now.

Our first cohort gets white-glove onboarding, a direct line to the founding team, and pilot pricing locked in for 12 months. We're starting with hotels, restaurants, and diagnostic labs in Bangalore.

30-day pilot at no cost Full service from day one Founding partner pricing locked Direct founder access
Apply for Pilot
Only 10 spots available
Proven in the US. Now in India.

The same system that works for the world's top hotel brands.

GuestFirst is the India launch of the methodology behind ReviewBoostPro — which has been running for hospitality groups across the United States. We're not testing a theory. We're bringing a proven playbook to Indian hotels, restaurants, and labs.

6+
US hotel brands
∞
Calls handled
3
Verticals in India
Marriott
International
Hyatt
Hotels Corp.
Accor
Global Group
Wyndham
Hotels & Resorts
Best Western
Hotels & Resorts
Choice Hotels
International

Up and running in 48 hours.

No IT work. No setup headache. We handle everything.

1

Sign Up Today

Choose your plan. We onboard you within 24 hours — no forms, no long contracts. Month-to-month, cancel anytime.

Day 1
2

We Set Up Everything

GuestFirst connects to your checkout system, reservation list, or patient database. Your team is briefed specifically on your property.

Day 2
3

First Outreach Goes Out

Your guests start receiving follow-ups. Your Google rating starts moving. You see every outcome live on your dashboard.

Day 3 onwards
Start Your Pilot

See it work on your
property first.

We'll run a 30-day pilot — zero cost, full service. You'll see exactly how many reviews we generate and how many complaints we intercept.

What you get in the pilot:

Full GuestFirst service — outreach, WhatsApp support, dashboard access — for one property, for 30 days.

✓ Up to 30 guest follow-ups made on your behalf
✓ Live dashboard showing every outcome
✓ Google rating tracked daily
✓ End-of-pilot report with your actual numbers
Book a 20-min Demo Get in Touch
GuestFirst is built on the proven methodology of ReviewBoostPro — already serving Marriott, Hyatt, Accor, Wyndham, Best Western & Choice Hotels across the United States.